mazdaparts asked:


I read so many questions about what is wrong with my car. And why didn’t the part the parts person at the generic auto parts store sold me fix my car. Why do people fear taking their car to the dealership for repairs? Most of them fix it right the first time, and guarantee their work. Sure it may cost more, but there is a reason for it. Dealerships send their service personnel to specialized training for their vehicles. They typically service all makes and models, but specialize in the brand they sell. So they are more likely to know the common problems of that particular brand. And why not bring your vehicle back for its minor maintenance as well. If you have a major problem just out of warranty, but have been a good customer in the past they are more willing to work with you and get you some after warranty assistance.
I can’t count the number of times a customer has come in after spending $100′s on a simple problem that “Joe Bob” didn’t know how to fix.